TESTIMONIALS

Shirley Stewart, Palo Alto Historical Home (Seller)

I recently sold my house using Susan McPartlan and Gil Troutman from Intero Real Estate as my agents. They exceeded my expectations and I would highly recommend them to anyone selling or buying a house.

It is obvious that they are passionate about what they do. I felt that we were true partners and I was not just a client.

They educated me on the entire selling process working with me one day a week for several months going over the many forms that needed to be completed. Also working with me preparing the pricing and negotiating the offers. The house was beautifully staged for viewing and the virtual tour.

I was thankful for their expertise since so much has changed in the last 50 years when I bought the house.

Clearly, their method worked since I saw significant interest in my home after it went on the market. They gave me excellent guidance in negotiating and I was delighted to accept an offer over the list price.

Thank you Susan and Gil

Darlene Brinkerhoff, Realtor

I've known Susan for several years as a Realtor and a Friend. Susan puts her heart and soul into everything she does. Her caring spirit and knowledge of real estate makes her transactions smooth and her clients happy. She is very detailed oriented too which is crucial in the world of real estate. Working with Susan will be a calm and enjoyable experience!

Sarah Nitzan, MEMS Design Engineer (Palo Alto Buyer)

I recently had the pleasure of purchasing a house sold by Susan McPartlan (and Gil Troutman). It was clear that she had put hours of labor into preparing the house for sale. She made sure that the house showed to its best advantage, without spending time or money on upgrades that would have been unnecessary for me or her client. The disclosures she and Gil had prepared were some of the most thorough I have ever seen. She was incredibly thorough, honest, and made the whole process incredibly straightforward. In addition, after the sale was completed, she put in extra effort to put me in touch with my new neighbors and even drew a map of the neighborhood for me. I highly recommend working with her.

Jeanne Gadol, Artist and Retired Professor

I met Susan McPartlan several years ago and consider her a valuable friend. I am impressed with her intelligence, work ethic, attention to details and strong sense of fairness and honesty. These qualities, combined with her excellent interpersonal skills are hard to find in one individual and are why I highly recommend her.

Lareen Jacobs, Literacy Specialist and Educator (RTD)

Susan is a person who will put you immediately at ease. She is an excellent and empathetic listener. Pair that with her integrity and knowledge and you know you will receive the best customer service possible. 

I have always admired how incredibly well organized Susan is and how disciplined and diligent she is when learning any subject or field she is engaged in. Her desire to do right by the people she serves is the driving force for her to go beyond the typical real estate license and to higher education; she received the “GRI” from the graduate realtor institute so that her contracts knowledge was expanded beyond regular agents. 

True to her nature, she also became a Certified Transaction Coordinator “TC” so that she would have the knowledge of how to properly process the many contract documents to ensure client information is protected, secure and in regulation.

It is easy for me to recommend Susan because of her competence, caring heart, commitment to helping others and her trustworthiness.

Sunny Ghajar, Realtor

I look up to Susan as a valued friend, colleague and someone who always goes the extra mile to help you. She is knowledgable and extremely resourceful.. She is the one that can come up with the perfect solution to any scenario!!

Donna Poulos, Owner/manager of several apartment buildings

I met Susan after retiring from managing my apartments for 25 years, but had the opportunity to hear her presentation to a perspective home seller. She was very thorough, knowledgeable and attentively listened to and answered the perspective seller's concerns. I know Susan to be honest, hard-working and friendly. I would find it a pleasure to work with her.

Judy Shaw, Friend

It has been my pleasure to know Susan McPartlan for several years. During this time, I have found Susan to be a very special person and a trusted friend. I can attest that Susan is devoted to her goal of helping her clients by providing 100% of her skill set to each and every one of them. If you want an agent who is dedicated, diligent, and will work persistently to achieve your desired outcome, she is an excellent choice.

Patrick Doherty, Realtor

I have known Susan for many years and we have worked on a few transactions together. Susan has always impressed me by her through dedication and diligence to her clients. She is always putting the client first and has invested additional time and effort on her business, above and beyond what the average realtor is prepared to do, which speaks volumes as to who Susan is. I would highly recommend Susan if you are ever looking for a realtor, committed to giving a full service experience.